Anyone had problems running on 64-bit windows

Community Forums/General Help/Anyone had problems running on 64-bit windows

Blitzplotter(Posted 2012) [#1]
[EDIT]

Would appreciate it if anyone with a 32-bit Windows machine could try this out for me and let me know if they get anything presented when you podge the Show Last imported data button - I just get a black GUI on my sons laptop:

http://www.wishingwellsoftware.co.uk/setup3DRunPlotter.exe

A little more info, I use some external libs within my product, was not too sure about the ramifications of not having them natively on my main compiled machine.



Cheers, BP

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Yasha(Posted 2012) [#2]
Takes a couple of seconds to load, but yep, looks like it works the way it is supposed to. The 3D scene is present, anyway.

XP SP3 32-bit.


Well that question changed completely while I was answering...

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Blitzplotter(Posted 2012) [#3]
Thanks Yasha - I just tried it on another 64 bit laptop and it failed - got some figuring out to do with compatibility. Thanks for testing ;) And providing the fact your on XP 32 bit SP 3.

Sorry Yasha - putting the original post back up - thought I deserved to test it out a bit more maself first -- pleased it workd for someone else though !

I've tried running it in compatibility mode on both laptops I have - downloaded from the link I've provided with no joy.

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xlsior(Posted 2012) [#4]
If it works on some PC's and fail on others, check into your file save/load locations -- if UAC (User Access Controls) are enabled on a computer, windows will prevent saving to certain paths.

For example, you can't create additional files under "c:\program files" after the initial installation, that has to happen to c:\users\<username>\AppData\Local\YourApplication or c:\users\<username>\AppData\Roaming\YourApplication .

Under XP the location is somewhere under "c:\documents and settings"

(Note that the actual path will vary depending on the setup, you'll need to use the proper API calls to figre out the necessary file path, or you can use Brucey's bah.volumes module, it has a 'getuserappdir' function that returns the proper location to store your files.)


Blitzplotter(Posted 2012) [#5]
Xlsior, thanks for the advice, will incorporate tomorrow - if general life stuff doesn't interfere - which I suspect rather strongly it will - coz I realise more and more I can do this after the kids have left home, funny old world.

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col(Posted 2012) [#6]
Hiya,

I tried it on Win7(64) and also Vista(32bit), on the same machine and after pressing the button, a new window opens, some text is displayed for 1 frame then its black. I tried several times. One time it did actually show me a 'static 3D view' after I tried pressing 'Escape' but it then crashed immediately and it was gone :/, but I can't seem to replicate that same scenario, and it only happened once.

Not sure if it helps.


Blitzplotter(Posted 2012) [#7]
Thanks for the additional feedback col, it confirms I Have an issue to address be it UAC or otherwise - I suspect it'll be the paths that are causing the bother.

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col(Posted 2012) [#8]
I've posted in your other 'thread, and after running that .exe I came back to test this one but I waited for a lot longer than I did before. After at least 10sec ( maybe 15sec ) the 3D view does indeed get displayed as I described in that other thread.

Is this normal for such a long loading time? It gives a false impression that it's crashed out!


RifRaf(Posted 2012) [#9]
Col,

Test this way.
Install the same program in a folder under your root drive.. for example C:\TESTGAME\

if it works there then its a UAC virtual file problem.


col(Posted 2012) [#10]
@Rifraf

Hiya,

Just tried it and its exactly the same ( C:\3DRun Plotter\... )
BTW it defaults to 'C:\Program Files (x86)\3DRun Plotter' which I would have thought to be ok. Is it only writing files that causes UAC problems or with reading them too?


Blitzplotter(Posted 2012) [#11]
After at least 10sec ( maybe 15sec ) the 3D view does indeed get displayed as I described in that other thread.


Thanks col - it took about 32 secs to change from black to the data on my son's laptop - it is the same executable - glad you took the time to hi-light my lack of patience ;) I just cannot believe the difference in time between my main machine (which is 3 years old - the data seems to appear almost instantly on that) and my sons laptop.


Blitzplotter(Posted 2012) [#12]
@RifRaf - I have not done any 'find out where the user installed this application' malarky within my application - which I appreciate is a big no-no unless you lock down the intallation program to install to a specific directory. However if is installed on f:/ or H:/ for example - I do not believe it would work at the moment. Therefore I certainly have something to address here.

Glad it appears to be working without any UAC issues - I just need a warning of the delay it can take for the data to be displayed.